All FAQ

ALL FAQ

Which business are suitable for Banpu NEXT's total smart energy solutions?

Our solutions are suitable for medium and large businesses that want to develop their operations into a smart business and drive toward a Net-zero society with smart energy solutions.

How to contact Banpu NEXT?

Please contact our call center at tel. 02-0956599 from Monday to Friday during 09:00 and 18:00 hrs. You can also reach us through 3 channels;

Banpu NEXT Facebook page
Email contact@banpunext.co.th
Line officail by scanning the QR code below or open LINE mobile application and select ‘Add a friend’ then select the recommended official account, in the search box, type @BanpuNEXT and then select ‘Add friend’.

What should I do if the call center line is not available during office hours?

During office hours, you will be called back by our staff within 15 minutes.

How can I contact the helpline about questions or problem?

Report problems 24 hours by phone at 02-095-6599 press 3.

If there is a system error, does it require the staff to visit the site in order to conduct troubleshooting?

Banpu NEXT has a control room that tracks and displays the system performance in real-time. In case of an error, our staff will be automatically notified in order to provide analysis and conduct troubleshooting in a timely manner.

All FAQ

FAQ Categories

ALL FAQ

Tel
+66 2095 6595

Call Center
+66 2095 6599

Email
contact@banpunext.co.th

All FAQ

FAQ Categories

ALL FAQ

Tel +66 2095 6595

Call Center +66 2095 6599

Emailcontact@banpunext.co.th

Tel
+66 2095 6595

Call Center
+66 2095 6599

Email
contact@banpunext.co.th